If you noticed that your deposit was duplicated, don’t worry, we will resolve it. To verify with our banking provider what has occurred, we need you to send us the payment receipt to our email address help@betwarrior.bet from the email you used to register.
It is important that the receipt includes all the details of the transaction, such as:
→ Reference number or code: This information is essential for tracking the operation.
→ Transaction date: It helps us locate the exact moment it occurred.
→ Exact amount: This allows us to confirm the amount that was duplicated.
→ Origin and destination account numbers: To ensure the refund is processed correctly.
Once we receive the receipt for the duplicated deposit, we will immediately contact our banking provider to investigate what happened. If there was indeed an error and the deposit was duplicated, the funds will be returned to your account as soon as possible.
Email address: help@betwarrior.bet