I have sent the requested documents but they have been rejected, why?

If your documentation was rejected, the reasons may be related to the fact that you have not sent the documentation with the requested characteristics and requirements or we have identified an error or discrepancy in the data provided when you registered and we must request additional documentation to corroborate the registration data.

If you have any doubts about how to submit the requested documents, please visit the following article ¿Which characteristics must have my documentation in order to be accepted?


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