We hope that you have a positive experience with us but should you wish to make a suggestion, offer your feedback or even raise a complaint, please contact the Customer Care team. They will do everything they can to resolve the issue to your satisfaction.
If you are not satisfied with the outcome of your complaint, you may submit a formal complaint to the BetWarrior Management Team by emailing firstname.lastname@example.org.
Formal complaints should include the following information:
1. The helpdesk ticket number allocated when the issue was initially raised with Customer Care;
2. An explanation of the reason for you not to be satisfied with the outcome of the initial investigation by Customer Care; and
3. Your expectation of how the complaint should be resolved.
Help email address email@example.com