To make a bank deposit, open your account menu located on the top right-hand corner of the screen. Click on the Balance button to access the payments area of the game. Note that you can see your account history from this page as well as Deposit or Withdraw by clicking on either one of the buttons at the bottom of the screen.
The Deposit page will show you the available pay-in options for your country and account.
For general information on this please visit our Terms & Conditions page.
Find below the steps to make a deposit from your WebPay.
IMPORTANT: To avoid errors and complete your transaction successfully, make sure you have the latest browser version, enable and accept the cookies.
To make a deposit from your bank account please follow the steps below:
Step 1. Enter the amount to be deposited by selecting one of the preselection amounts or enter the amount you want in the Amount field.
Please note that each bank has a minimum and maximum amount allowed and this information can be seen on the amount field before you click on it or type any number.
Step 2. Enter the correct identification number (RUN) in the Número de Documento field and click on the Deposit button.
Step 3. The available payment options will be presented for WebPay in the next screen, including Credit or Debit Card, Prepaid Card and Mobile Application.
When you select the credit card option, you will be redirected to the next screen below to enter your credit card number, expiration date and CCV number. Then click on Continuar to complete your transaction.
When you select the debit card option, you will be redirected to the next screen below to select your bank from the drop-down menu and to enter your debit card number. Then click on Pagar to complete your transaction.
When you select the Mobile Application option, you will be redirected to the next screen below and to complete the transaction you need to open your Onepay application on your phone to read the QR code for this screen. Then click on Continuar to complete your transaction.
When you select the Pre-paid card option, you will be redirected to the next screen below and to complete the transaction you need to select your bank from the drop-down menu and enter you card number and RUT. Then click on Pagar to complete your transaction.
You don’t need to do anything else!
Please don´t hesitate to contact Customer Care if you have any questions or need any help.
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