To make a bank deposit, open your account menu located on the top right-hand corner of the screen. Click on the Balance button to access the payments area of the game. Note that you can see your account history from this page as well as Deposit or Withdraw by clicking on either one of the buttons at the bottom of the screen.
The Deposit page will show you the available pay-in options for your country and account.
For more information on this please visit our Terms & Conditions page.
To make a deposit using PagoEfectivo, please follow the steps below:
Step 1. Enter the amount to be deposit by selecting one of the prefilled boxes ranging between the preselection or enter the sum you want in the Amount field.
Step 2. Enter the correct information in the National ID (DNI) field and click on the Deposit button. Please note that you should enter only digits (without spaces, dashes “-” or periods “.”).
Step 3. The next screen will provide you with the relevant details to proceed with the deposit and the available methods in which the deposit could be done, such as Bank Transfer, Internet Banking, Mobile, Bank branches and stores. For further information about their products on how they work, please visit PagoEfectivo´s website.
Your funds will be instantly credited to your account as soon as the transaction confirmation is received by us form the bank/payment institute. There may be a small delay (usually no more than 15 minutes) in some cases due to bank reconciliations.
Please verify that you use these exact details to complete your bank wire. Our banking partner will then be able to identify the transaction and credit the funds to your account quicker. Please keep in mind that there is a 24 hour time window for you to complete the transaction before the invoice expires.
You don’t need to do anything else!
Please don´t hesitate to contact Customer Care if you have any questions or need any help.
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