In the event you are not seeing the trophy you believe you should have in MY TROPHIES section make sure you check the following:
- your bets had the correct minimum total odds
- your bets were placed on the correct event’s (Pre-match or LIVE)
- your bets had been already settled
- your bets had been settled as Win
- cash out counts conditions of the respective trophy (profit or not)
- your bet had been voided
If you have verified that you have met all the criteria but still did not get your trophy, please contact our Customer Care or send us an email to help@betwarrior.bet and provide the following:
- Screenshot of you TROPHY section
- All qualifying bets IDs
For efficient assistance, please provide the all necessary information in your query.