Please note that BetWarrior does not accept bank transfer deposits from CaixaTEM bank accounts.
These digital accounts are not set to receive funds, means no withdrawals can be transferred back, therefore our payment provider will decline deposits attempts from CaixaTEM.
This will result in a failed transaction, money will not reach your BetWarrior account, the amount would need to be refunded to another bank account.
To receive a refund you will need to contact us on help@betwarrior.bet or payment provider directly on info@inovapay.com and provide the receipt of the transaction.
IMPORTANT
In both cases, the refund request may take more than 10 days to be reviewed and processed.